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Frequently Asked Questions...

Here are some common questions about our service.

1. What is free about FreeDigits?
2. How would I use FreeDigits?
3. How does FreeDigits work?
4. How much does FreeDigits cost?
5. Why is FreeDigits Free?
6. Do I need special software?
7. Do I need special hardware?
8. Is it possible to use FreeDigits as my home phone?
9. How do I access my FreeDigits voicemail?

1. What is free about FreeDigits?

When you sign up for FreeDigits, you get a private U.S. phone number, plus service that includes voicemail and unlimited incoming calls absolutely free of cost.

In-network calls between FreeDigits users are also free, no matter how far away you are from one another or how long you talk.

And free is exactly how you'll feel when you have your own private communications tool to protect your privacy and simplify your life.


2. How would I use FreeDigits?

When you want to talk personally with people you meet online, give them your FreeDigits phone number - and you gain an extra measure of security. When you shop online, enter your FreeDigits on the order form instead of your home or cell phone number - you'll be invisible to telemarketers.

If you have friends or family overseas, your FreeDigits will save everyone heaps of money by avoiding international calling charges.

Are you an audio Blogger? Use FreeDigits to record your thoughts and then publish them on your website.

Use FreeDigits as your contact phone number whenever you bid on Ebay.


3. How does FreeDigits work?

First, you sign up. The process takes less than 3 minutes.

When someone calls your FreeDigits number, you can either answer the call on your PC or telephone adapter.

You can retrieve voice messages by dialing your FreeDigits number or by clicking on your .mp3 Email attachment.

You can manage your service online - check messages, review your call history, and listen to your voicemail (all within 3 mouse clicks).


4. How much does FreeDigits cost?

Each FreeDigits number provides unlimited inbound calling and doesn't cost a penny.

5. Why is FreeDigits free?

We want you to be a loyal as well as knowledgeable user. Additionally, our services are free to bring awareness to the benefits to protecting your privacy as well as promote VOIP services.

6. Do I need special software?

You can download the X-Lite softphone here. Mac users click here.

7. Do I need special hardware?

You do not need special hardware.

8. Is it possible to use FreeDigits as my home phone?

If you want to turn your PC into a phone, we can provide software for that application. You simply download it free from our website and follow the instructions to configure it. You would also need to purchase a piece of hardware to convert an analog phone into an Internet phone. For best results, devices should be SIP (sessions initiation protocol) compliant.

Warning: 911 is not supported. This is a free inbound calling service.


9. How do I access my FreeDigits voicemail?

Voicemail
FreeDigits voicemail allow you to retrieve and manage your messages by phone, the web and even email.
Access Your Voicemail Box From Anywhere
You can check your voicemails from your FreeDigits phone or remotely from any touch tone phone. You also can listen to your voicemail from your email or online.

As a FreeDigits customer, you can customize a 4-digit passcode to access your voicemail via your FreeDigits phone or, if you are away, simply dial your phone number plus the passcode to remote access your voicemail.

Simply log into your MyAccount Dashboard to configure your settings.

Receive and Play Back Your Messages by Phone
1. Dial your FreeDigits Number
2. At the default greeting, press the * key
3. Enter your PIN (default is last 4 digits of your phone number)

Follow the audio prompts for voicemail options


Getting started is as easy as 1 - 2 - 3
Sign-up
We'll automatically e-mail your free, unlisted U.S. phone number for voice, fax or party chat line. All you need is a valid e-mail address!
Setup your account to access features
Pick the services that best suits your needs.
Make and receive calls
The optional software download works with both PCs and Macs, and puts a virtual phone right on your desktop (headset with microphone is required).


 
 
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